Warranty

At J&R LUXE VAULT, we understand the importance of providing our customers with peace of mind when it comes to their purchases. That's why we offer a comprehensive warranty on all our high-quality jewelry made of 14k yellow gold.

Accessing warranty information is quick and easy. Simply follow the steps below:

  1. Click on Access Warranty
  2. Enter your order number and email address associated with the purchase
  3. Click on the "Submit" button

Once you have submitted the required information, our system will verify your purchase and provide you with access to your warranty details. This includes information on the duration of the warranty, coverage, and any applicable terms and conditions.

It is important to note that our warranty covers manufacturing defects and craftsmanship issues. It does not cover damage caused by accidents, improper care, or normal wear and tear.

If you have any questions or need further assistance regarding our warranty, please don't hesitate to contact our customer support team. They are available to help you Monday through Friday, from 9 am to 5 pm EST.

Thank you for choosing J&R LUXE VAULT for your jewelry needs. We are committed to providing you with the highest quality products and exceptional customer service.